Guide to paying orders and shipping fees using Western Union
This guide explains how to pay for an order or a shipping fee using Western Union through a direct transfer to our business bank account in Vietnam.
Please follow the details below carefully to avoid delays or rejected transfers.
Before sending money, confirm that the account details shown during checkout or in the shipping payment portal match the beneficiary information below.
Beneficiary details
- Beneficiary Name: Tran Thi Nghi
- Bank Name: Vietnam Technological and Commercial Joint Stock Bank (Techcombank)
- Account Number:
19074888319012
- Reference: Vietnine
- Country: Vietnam
- SWIFT / BIC Code:
VTCBVNVX
- Bank Address / Branch: 6 Quang Trung, Hoan Kiem, Hanoi
- Purpose of Remittance: Purchase of goods / shipping fee payment on
vietnine.com
- Payment Method: Pay using your credit card, debit card, or bank account through Western Union
2. Make the transfer
You can send money through Western Union in either of these ways:
- Online / App: Use WesternUnion.com or the Western Union mobile app.
- In person: Visit a Western Union agent location near you.
Important: Select Bank Account as the receiving method.
When filling out the Send Money form, make sure the details below are accurate:
- Currency: VND
- Phone Number of Recipient:
(+84) 333410600
If the transfer form includes notes or description fields, make sure the purpose clearly matches your order or shipping payment.
4. Payment verification
For order payments
After completing the transfer, Western Union will provide:
- a 10-digit MTCN (Money Transfer Control Number)
- a receipt
Please send a clear photo or scan of the receipt together with the MTCN to:
For shipping fee payments
Once you complete the shipping fee payment, upload or send the receipt using the payment portal link sent to your email.
5. Payment confirmation
Once payment is confirmed:
- your order payment will move from pending to processing
- your shipping fee payment progress can be tracked from the portal sent to your email
Important notes
- Fees: Select the option for the sender to pay all Western Union transfer fees. If fees are deducted from the total, the order cannot be processed.
- Processing Time: Direct-to-bank transfers usually arrive within a few hours to 1 to 3 business days. Your order will be processed once our bank confirms the payment.
- Accuracy: Make sure all recipient information is correct to avoid delays or rejected transactions.
Other payment options
There are multiple verified platforms that can transfer funds to our Vietnam bank account in VND.
If Western Union is not convenient for you, you may use another reliable platform that supports payments to our Vietnam bank account for:
- order payments
- shipping fee payments
Please use only trusted and verified services. We are not liable for losses caused by unverified or illegitimate platforms.
Verification and support
- Order verification: send your transaction proof to payment@vietnine.com
- Shipping fee verification: upload or send the receipt through the portal sent to your email
- Need help? Visit our contact page
